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From AI review and trainee feedback
5 open
Trainee feedbackClarity

Spell out what to inspect

Forklift safety basics · Pre-shift checks

I wasn't sure what I was actually supposed to check on the forklift.

Marco D., New hire · week 1 · +2 others
Agent suggests
Check the forklift before you use it.
Before every shift, check the forks, chains, tires, and horn — then log the reading on the door sheet.
AI reviewConcise

Tighten the walkaround copy

Forklift safety basics · The walkaround
Take a walk around the whole forklift and have a really good look at absolutely everything on it so that you can be completely sure that nothing at all is wrong with it before you go ahead and start driving it around.
Walk the truck before you drive: look for leaks, damage, and anything loose.
Trainee feedbackGap

Add a knowledge check

Forklift safety basics · Working near people

There was no quiz, so I never really knew if I got it.

Priya S., New hire · week 2
Agent suggests
New quiz screen

A coworker steps into your path. What do you do?

  • Stop and sound the horn
  • Speed up to get past
  • Wave them out of the way
Trainee feedbackOutdated

Update the clock-in location

New hire onboarding · Where to clock in

The front desk badge-in is gone — we tap in at the dock entrance now.

Devon R., New hire · week 1 · +4 others
Agent suggests
Badge in at the front desk before every shift, then head to your zone.
Tap in at the dock entrance kiosk before every shift, then head to your zone.
AI reviewTone

Warm up the welcome

New hire onboarding · Who we are
We move 40,000 packages a night, and every one of them matters.
We move 40,000 packages a night — and you're now part of the crew that makes every one of them land.
NameTypeDetailsStatusActions
New hire onboardingModule2 sections · 4 itemsdraftOverview
Forklift safety basicsCourse4 screens · used in 1 moduleliveOverview
Forklift operation sign-offSkill checkVerified by shift managerliveOverview
Warehouse mapResourcePDFliveOverview